Duty Free Service

We offer a duty free service for customers departing overseas via Auckland International Airport. This allows you to purchase at a duty free price on products that are not normally available at duty free shops.

Please note: this service is available to departing travelers only.

To receive the discount and in order for us to deliver the goods to The Collection Point in time, these conditions must be met:

• For the goods to be delivered to The Collection Point in time, you must give us at least 3-5 working days before your flight for the appropriate paperwork to be completed and the courier to delivery the goods.
• Flight details, photo ID and normally a boarding pass are required to collect your items.
• You must contact Jacobs Digital before ordering to receive the discount code and to let us know your flight plan information.
• Your item must be able to be carried onto the plane as carry-on luggage, generally most airlines only allow carry on up to 10kg. Please check with your airline or travel agent regarding your carry-on allowance.

To work out how much discount you will receive use the calculator below. Enter the GST inclusive price from the product page and
hit calculate.

The Collection point requires information from you to verify your identity when collecting the goods. The information can be provided on the checkout page or we will call you after ordering and must be obtained before we are able to send the goods to the airport.

Required:

• Flight number
• Flight date
• Flight time
• Passport number
• First and last name as they appear on the passport
• Email address
• Gender
• Nationality
• Mobile phone number